Close the gap between gross and net.
Between the price you invoice and the money you keep sit chargebacks, rebates, returns, deductions and fees. In some industries that gap is 5–10% of the top line. TickBack checks every claim against your contracts and rules, so you pay what you owe and nothing more.
The gap grows because nobody can check every claim
Too many claims to read
Distributors, wholesalers and retailers file thousands of claims a month. Teams check a sample and pay the rest.
Contracts are complex
Tiered rebates, eligibility windows, price protection and membership rules change all the time.
Learn more →Errors come back
Without a feedback loop, the same invalid claim returns next quarter.
The mind of a GTN practitioner. The bandwidth of a computer.
TickBack applies 30+ business logics to every claim, learns from every decision and keeps getting sharper.
- Duplicate and overlapping claims across channels and periods
- Claims on ineligible products, customers, contracts or dates
- Rebate tiers and price protection applied incorrectly
- Chargebacks above the contracted price difference
- Returns and credits outside policy
- Deductions without supporting documents
- A continuous loop: analyse, report, learn, optimise
03How it works
- 01Ingest
Claims, contracts, price lists and sales data
- 02Validate
30+ business logics on every claim
- 03Decide
Accept, reject or query, with the reason
- 04Learn
Every decision sharpens the next check
04Proof
Case study: building the TickBack data lake for a top-20 Indian pharmaceutical company
Start with a GTN health check
We run TickBack’s business logics over a recent period of your claims and show what is invalid, what is at risk and what fixing it is worth.
No obligation. Read-only access to your data. You keep every finding.
06FAQ
Which industries is TickBack for?
Pharmaceuticals, medical devices, consumer goods and distribution: anywhere chargebacks, rebates and deductions are material.
Does it replace our GTN team?
No. It checks everything, so your team spends its time on the disputed claims and the negotiations that follow.
How does it learn our contracts?
We configure your contract terms and rules during set-up (the 20% in CoSaaS). After that, every decision your team makes trains the next check.
How much of your gross is really net?
A health check shows you in weeks, on your own claims.