Use cases.
One problem, the checks we ran and what they found. Most come from our own project work with the client names removed; the rest are illustrative scenarios, and each one is marked.
Use cases
4 results for “billing”. Show everything
An IT services firm forecasts revenue it can explain
Revenue forecasts were built bottom-up in spreadsheets by each delivery head, and changed every week without a reason. A driver-based rolling forecast tied the number to headcount, utilisation and rates.
A hospital group finds care that was given but never billed
Consumables, procedures and bed days were recorded in clinical systems but did not always reach the bill. Matching clinical records to invoices found the gaps, and fixing the hand-offs closed them.
An auto components maker recovers price escalations it never billed
Raw material clauses in customer contracts allowed quarterly price changes. Many were never invoiced. Matching two years of contracts, commodity indices and invoices found the gap, customer by customer.
Process mining on SAP tables, with no system integration
Internal audit could not see how purchase-to-pay and order-to-cash transactions really moved through SAP. We built the event log straight from SAP tables, so every case is traced from order to payment.
No use cases match every filter.
Read the thinking behind it
Short articles on revenue leakage, fraud, controls, forecasting and private AI.